UnifyRare Symptom Checker Redesign
UnifyRare Symptom Checker Redesign
UnifyRare Symptom Checker Redesign

Overview
The UnifyRare Symptom Checker was redesigned to help patients identify and explore symptoms in a more intuitive and accessible way. The existing experience relied heavily on traditional text-based navigation, making it difficult for users to quickly find relevant information.
I redesigned the experience around visual symptom discovery, allowing users to explore symptoms through an interactive body map while improving accessibility and usability across desktop and mobile devices.
The UnifyRare Symptom Checker was redesigned to help patients identify and explore symptoms in a more intuitive and accessible way. The existing experience relied heavily on traditional text-based navigation, making it difficult for users to quickly find relevant information.
I redesigned the experience around visual symptom discovery, allowing users to explore symptoms through an interactive body map while improving accessibility and usability across desktop and mobile devices.
Discovery
Discovery
A review of the existing experience highlighted several usability challenges that affected symptom discovery and engagement. Users often struggled to navigate lengthy symptom lists, making it difficult to locate relevant information quickly and confidently. The research identified opportunities to improve visual guidance, strengthen information hierarchy and create a more intuitive pathway for exploring symptoms.
A review of the existing experience highlighted several usability challenges that affected symptom discovery and engagement. Users often struggled to navigate lengthy symptom lists, making it difficult to locate relevant information quickly and confidently. The research identified opportunities to improve visual guidance, strengthen information hierarchy and create a more intuitive pathway for exploring symptoms.

Challenge
Challenge
The challenge was simplifying a complex healthcare journey without compromising access to important medical information. Users needed a faster and more intuitive way to identify symptoms, while the experience still had to remain clear, accessible and informative. The solution needed to work consistently across desktop and mobile devices while supporting a wide range of users and accessibility requirements.
The challenge was simplifying a complex healthcare journey without compromising access to important medical information. Users needed a faster and more intuitive way to identify symptoms, while the experience still had to remain clear, accessible and informative. The solution needed to work consistently across desktop and mobile devices while supporting a wide range of users and accessibility requirements.
Design Approach
Design Approach
I introduced a visual symptom discovery experience centred around an interactive body map, helping users navigate symptoms in a more natural and engaging way. Clear information hierarchy, accessible interaction patterns and responsive layouts were used to create a consistent experience across devices. The redesign focused on reducing friction, improving discoverability and making symptom exploration feel more approachable for patients.
I introduced a visual symptom discovery experience centred around an interactive body map, helping users navigate symptoms in a more natural and engaging way. Clear information hierarchy, accessible interaction patterns and responsive layouts were used to create a consistent experience across devices. The redesign focused on reducing friction, improving discoverability and making symptom exploration feel more approachable for patients.


Outcome
Outcome
The redesigned symptom checker provides a more intuitive and accessible way for patients to explore symptoms and find relevant information. By replacing text-heavy navigation with a visual discovery experience, users can identify symptoms more quickly and confidently. The project demonstrates how thoughtful UX and UI design can simplify complex healthcare experiences while improving usability, accessibility and overall engagement.
The redesigned symptom checker provides a more intuitive and accessible way for patients to explore symptoms and find relevant information. By replacing text-heavy navigation with a visual discovery experience, users can identify symptoms more quickly and confidently. The project demonstrates how thoughtful UX and UI design can simplify complex healthcare experiences while improving usability, accessibility and overall engagement.
